Award reflects company’s consistently high level of customer service

Marathon Moving Company has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the moving companies in Boston were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Crew has container packed and getting ready to build the wall to make sure shipment is secure for its voyage to Crete, Greece! Congrats to Mr. and Mrs. Hanley for making their retirement dreams come true, all the best with your new adventure. Almost thought about hiding in a box and joining you both!! #internationalmoving #bestofbostonmoving #OPA!

Steve, Josh, Elton & Colin were more than happy to assist on this sunny January afternoon. Thanks for choosing Marathon Moving.
#needhammoving #itsalwayssunnyinNeedham #bestofbostonmoving

We take a lot of pride when working with our clients on a daily basis but nothing is more gratifying than being able to help relocate the men and women of our great countries Military. We are so honored to be awarded the Military Excellence Award for achieving a perfect 12 of 12 military rating score as reported by the military member and the Surface Deployment and Distribution Command.

Starting today, we will be providing you a weekly introduction to who we are.   We felt, for our very first feature, it was only logical to highlight Paul and Gail Nelson, the founders of Marathon.

Marathon has grown to be one of Boston’s Best moving companies by emphasizing teamwork and treating its customers like family.   And talk about leading by example, Paul and Gail have been an amazing team for over 22 years of marriage, 16 of which have been working side by side at Marathon.  And since both of them are lifelong Bostonians with many relatives in the area, Marathon has helped move countless members of their own family into new homes.  They’ve also had almost 20 family members work with them at Marathon.  Working summers and breaks while in college has become sort of a family tradition which both their boys, Tommy and Michael, are currently part of. Keeping connected to so many family, friends and the Boston community has been one of the greatest reward of running Marathon for both Paul and Gail.   Outside of the Marathon office, they love being outdoors.  Whether it’s skiing in the winter, long walks in the spring and fall, or kayaking in the summer, they truly feel New England is the best place you can be.

Moving in and around Boston can be confusing. Even if you find a moving company with a good price, how do you know if they are any good? The landscape is mixed with established companies and smaller mom and pop outfits; how do you know if you are getting the the best moving company or a ‘dud’ moving company?

In last week’s blog post, we pulled together a list of the City’s cheapest moving companies. This week we continue by scouring the web for the most creditable moving companies in the Boston area and are excited to show you our findings.

We compared consumer ratings and reviews of the following moving companies across well known review-aggregation sites like Yelp, Angie’s List, and Google to find the companies with the best ratings.* Below are the top 5 moving companies based on our research. We are glad to say that there are several good companies out there. Make sure that you work with a credible company. After all, you want to know that the people moving your things care about them just as much as you do.

In fifth place, Marathon Moving Company is a local company based in Randolph. 87%* of their customers rated them as being a 5 star moving company.

Source: blog.sumu.io

Congrats to the Fishman’s on their new home, aptly named the Pineapple House! Fall moving tends to be our crews most enjoyable time of year for moving, beats moving in the summer heat! Fall weather can present some challenges thought and even though on move day it was raining and leaves were blowing everywhere our crew ensured all floors, doorways and bannisters were well protected during the move in process.

#Fallmoving #Westonmoving #BestofBoston #Marathonmoving